Communicatie / Henny Bos
Everything you need to know about your communication in a nutshell.
Henny Bos gave communication training at HBO level for several years at the DOC in Doetinchem, where he worked as a freelance trainer and consultant. Henny was trained by, among others,. Bart van Luijk from DOOR.
During his work as a manager, Henny followed many communication courses and training courses, including. train the trainer and conflict management, etc.
Henny has delved further into communication and made a study of it, this book is the result of that study and his life experience.
read a lot- and learning fun!
2012 /9789462030220 / Paperback / 100 pagina’s, prijs 20 euro, uitgeverij Boekenbent
The book 'Communication' deals with many aspects of communication, among other things, the impression we often want to make on others, or ‘impression management’, it is recommended to make expression management out of that and express your true being.
Conflict is also discussed, about how we can deal with this in a constructive way, also the question of whether you can and/or have to confront the other(caring enough to confront). A separate chapter is devoted to listening that we sometimes forget, assertiveness is also discussed.
Furthermore, various communication rules are described that help you to communicate better.
Attention is also paid to the games we play that complicate communication and make communication more unfair.
So many topics, in total 35 different items to be treated.
The book is written with love and care in the hope that it will also be read with love and care
